Poplars Medical Centre processes your personal data to provide safe and effective healthcare. This includes information you give us online, by phone, or in person.
Why we process your data
- To manage appointments and clinical care
- To communicate with you about your health
- To meet our legal and NHS contractual obligations
Your rights
- You can access your data, request corrections, or object to certain uses
- Full details are in our Privacy Notice (see below)
How we keep your data safe
- We follow UK GDPR and NHS Information Governance standards
- Data is stored securely and only shared when necessary for your care
Privacy Notice
Who we are
Poplars Medical Centre is committed to protecting your personal data and privacy. We process your information in line with UK GDPR and the Data Protection Act 2018.
Why we collect your data
We process your personal data to:
- Provide safe and effective healthcare
- Manage appointments and prescriptions
- Communicate with you about your care
- Meet legal and NHS contractual obligations
What data we collect
- Identification details (name, date of birth, NHS number, contact details)
- Health information (medical history, symptoms, test results)
- Administrative details (address, preferred contact method)
Lawful basis for processing
- Article 6(1)(e) – Public task
- Article 9(2)(h) – Provision of health or social care (with a basis in law)
How we store and share your data
- Data is stored securely in NHS-approved systems
- Shared only with authorised healthcare professionals and NHS services involved in your care
- We do not share your data for marketing purposes
Retention
Records are kept in line with the NHS Records Management Code of Practice (usually 10 years after last contact or after death).
Your rights
You have the right to:
- Access your data
- Request corrections
- Object to certain processing
- Request deletion (where legally possible)
Contact us
Email: poplarsmedicalcentre@nhs.net
Phone: 0161 794 6237
For concerns, you can also contact the Information Commissioner’s Office (ICO) at www.ico.org.uk.